LogMeIn-2013

Terms and Conditions of Use
IMPORTANT - PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY WHEN PURCHASING OR ACCESSING THE 
LISTED SERVICES AND/OR SOFTWARE FROM LOGMEIN, INC. (“LMI INC.”) OR ITS WHOLLY OWNED SUBSIDIARY, 
LOGMEIN IRELAND LTD. (“LMI IRELAND”), AS APPLICABLE, (LMI INC. AND LMI IRELAND, TOGETHER 
REFERRED TO AS "LMI"). These terms and conditions ("Terms") govern the use and licensing by LMI of 
the following LogMeIn® cloud-based service(s): LogMeIn Backup®, BoldChat®, LogMeIn® CentralTM, 
LogMeIn Free®, LogMeIn Hamachi®, join.me®, LogMeIn Pro®, LogMeIn Rescue® or LogMeIn® 
Rescue+MobileTM, and any other related software or services, including the Network Console™ (each 
a "Service").  BY COMPLETING THE ELECTRONIC ACCEPTANCE PROCESS, CLICKING THE "SUBMIT" OR "ACCEPT" 
BUTTONS, USING ANY OF THE SERVICES OR OTHERWISE INDICATING ACCEPTANCE OF THESE TERMS, YOU AND ANY 
PARTY OR ENTITY YOU ARE USING/PURCHASING THE SERVICE ON BEHALF OF (TOGETHER REFERRED TO AS "YOU" OR 
"YOUR"), REPRESENT AND WARRANT THAT: (I) YOU ARE AUTHORIZED TO BIND YOURSELF AND ANY OTHER PARTY ON 
WHOSE BEHALF YOU USE THE SERVICE AND/OR SOFTWARE AND (II) YOU AGREE TO BE BOUND BY ALL OF THESE 
TERMS (INCLUDING THE DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY SECTIONS SET FORTH BELOW) 
TO THE EXCLUSION OF ANY OTHER RIGHTS AND OBLIGATIONS, SUCH AS ANY RIGHTS, OBLIGATIONS OR OTHER 
TERMS LISTED ON A PURCHASE ORDER OR THE LIKE YOU MAY PROVIDE LMI AND YOU AGREE THAT ANY SUCH 
RIGHTS, OBLIGATIONS OR OTHER TERMS LISTED ON SUCH PURCHASE ORDER OR THE LIKE ARE HEREBY NULL AND 
VOID. YOU UNDERSTAND AND AGREE THAT WHEN ORDERING OR ACCESSING LMI’S SERVICES FROM COUNTRIES 
LOCATED OUTSIDE OF THE UNITED STATES YOU ARE ENTERING INTO A BINDING CONTRACT WITH LMI IRELAND, NOT 
LMI INC., AND LMI IRELAND SHALL SERVE AS THE SELLER OF RECORD TO YOU.  FOR THE AVOIDANCE OF DOUBT, 
ANY REFERENCES TO “LMI” IN THESE TERMS RELATED TO (i) THE SALE OF SERVICES TO CUSTOMERS LOCATED 
OUTSIDE OF THE UNITED STATES OR (ii) THE REPORTING AND/OR PAYMENT OBLIGATIONS IN CONNECTION 
THEREWITH, SHALL BE CONSTRUED AS REFERENCES TO LMI IRELAND AND NOT LMI INC.  
1. Registration
To use the Service, You may be required to complete and submit a registration form ("Registration 
Form"). As part of this registration process, You agree to: (i) provide certain limited information 
about Yourself as prompted to do so during the registration process or thereafter by the Service 
(such information to be current, complete and accurate) and (ii) maintain and update this 
information as required to keep it current, complete and accurate. The information requested at the 
time of the original signup shall be referred to as registration data ("Registration Data"). You 
may not register for any Service if You are under 18 years of age. By registering, You represent to 
LMI that You are 18 years of age or older. If LMI discovers that any of Your Registration Data is 
inaccurate, incomplete or not current, or if LMI determines, in its sole discretion, that You are 
not an appropriate subscriber or user of the Service, LMI may immediately terminate Your rights to 
access, receive, use and license the Service and its related software.
When using certain Service(s) provided by LMI hereunder, it may be possible for You to exchange 
limited personally identifiable information (“PII”) with LMI.  LMI's Privacy Policy 
(https://secure.logmein.com/policies/privacy.aspx) describes how PII may be collected, used and 
disclosed.  Your assent to these Terms constitutes an express understanding and agreement that when 
PII is provided to LMI in connection with the Service, through the LMI website, or otherwise under 
these Terms, such PII will be maintained and processed in the United States by LMI or a party 
acting on its behalf, as LMI's Services, software and website are provided via equipment and other 
resources located in the United States. To ensure that Your PII is handled with due care, LMI 
annually certifies to the U.S. Department of Commerce that it adheres to the Safe Harbor framework 
developed by the U.S. Department of Commerce in coordination with the European Union. The European 
Union's Directive on Data Protection prohibits the transfer of personal data to non-EU countries 
that do not provide an "adequate" level of privacy protection. Safe Harbor certification permits a 
"certified" entity to transfer personal data from the EU to the United States in accordance with 
the EU Directive. 
2. End User Conduct
You are solely responsible for the content of Your computer(s) and Your LMI account and any 
transmissions when using the Service. Your use of the Service is subject to the Terms set forth 
herein and all applicable laws, rules and regulations, including local, state, national and 
international laws, rules and regulations (including without limitation those governing account 
collection, export control, consumer protection, unfair competition, anti-discrimination or false 
advertising). You hereby agree: (i) to comply with all applicable laws, rules and regulations, 
including local, state, national and international laws, rules and regulations (including without 
limitation those governing account collection, export control, consumer protection, unfair 
competition, anti-discrimination or false advertising); (ii) not to use the Service to post, 
distribute, or otherwise make available or transmit any software or other computer files that 
contain a virus, trojan horse, worm or other harmful or destructive component; (iii) not to use the 
Service for any illegal purposes; (iv) not to delete from the Service, or its related software, 
documentation or any LMI website used in connection with the Service, any legal notices, 
disclaimers, or proprietary notices such as copyright or trademark notices, or modify any logos 
that You do not own or have express permission to modify; (v) not to use the Service to interfere 
or disrupt any other networks connected to the Service; (vi) not to use the Service to infringe any 
third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of 
publicity or privacy; and (vii) not to use the Service to transmit any unlawful, harassing, 
libelous, defamatory, racist, indecent, abusive, violent, threatening, intimidating, harmful, 
vulgar, obscene, offensive or otherwise objectionable material of any kind or nature. You will not 
attempt to gain unauthorized access to other computer systems or interfere with another user's use 
and enjoyment of the Service.  You agree that You are responsible for all actions and inactions of 
Your employees and consultants and will use commercially reasonable efforts to monitor Your 
employees and consultants. LMI reserves the right to disable Your account or take any other action 
that LMI in its sole discretion deems necessary or appropriate in the event that LMI has reason to 
believe that You have violated the terms of this Section 2.
3. Passwords and Security
3.1 Certain Services provided by LMI hereunder require You to use an email address to create a 
username and choose a password for access to Your LogMeIn account (LMI recommends choosing a 
password for the Service that is different from the username and password to Your computer). You 
agree to carefully safeguard all of Your passwords. LMI does not maintain a database of user 
passwords so You are solely responsible if You do not maintain the confidentiality of Your 
passwords and account information. Furthermore, You are solely responsible for any and all activity 
that occurs under Your account. You agree to immediately notify LMI of any unauthorized use of Your 
account or any other suspected breach of security known to You, including if You believe that Your 
password and/or account information has been stolen or otherwise compromised. Access to, and use 
of, password-protected and/or secure aspects of the Service is restricted to authorized users only. 
Unauthorized individuals attempting to use the Service may be subject to prosecution. 
3.2 LMI is not liable for any loss incurred by You resulting from another's use of Your password, 
account, or public / private key, as may be applicable, either with or without Your knowledge. 
However, You may be held liable for losses incurred by LMI or another party due to another's use of 
Your password, account, or public / private key, as may be applicable, either with or without Your 
knowledge. You shall not access or use someone else's account at any time, without the permission 
of the account holder. 
3.3 LMI does not send emails asking for a user's LogMeIn username and password or any other 
username or password. To keep the Service secure, You should keep all usernames and passwords 
confidential. 
4. End User License Agreement
LMI hereby grants You, pursuant to the Terms set forth herein, a royalty-free, nonexclusive, 
worldwide, non-transferable, right and license to access, use, execute and deploy the Service and 
other software associated with the Service (together, the "Licensed Programs") for the specified 
subscription term. 
4.1 The Licensed Programs are made available for download solely for use by You and only according 
to these Terms. Any reproduction, resale or redistribution of the Licensed Programs that is not in 
accordance with these Terms is expressly prohibited, and may result in civil and criminal 
penalties. Violators will be prosecuted to the maximum extent possible. The Service is owned and 
operated by LMI and provided to You on a subscription basis; LMI is not transferring title to the 
Licensed Programs to You. The license granted hereunder may not be transferred by You to any third 
party and is non-exclusive.
4.2 You acknowledge that the Licensed Programs are proprietary to LMI and/or its suppliers and are 
protected by copyrights, trademarks, service marks, patents and/or other proprietary rights and 
laws. Therefore, You agree that You and the Contracting Party are only permitted to use the 
Licensed Programs as expressly authorized by LMI and these Terms. You may not remove any 
proprietary notices or labels from the Licensed Programs. You may not alter, modify, redistribute, 
sell, auction, decompile, reverse engineer, disassemble or otherwise reduce the Licensed Programs 
to a human-readable form. You may not reproduce, distribute or create derivative works based on the 
Licensed Programs without expressly being authorized in writing to do so by LMI. Further, You may 
not rent, lease, grant a security interest in or otherwise transfer any rights to the Licensed 
Programs. All rights not expressly granted in these Terms are reserved to LMI and its suppliers. 
4.3 ALL CONTENT ON WEBSITES AND COMPUTER PROGRAMS ASSOCIATED WITH THE SERVICE IS PROTECTED BY 
COPYRIGHT AND OTHER INTELLECTUAL PROPERTY LAWS. EXCEPT AS SPECIFICALLY PERMITTED HEREIN, NO PORTION 
OF THE INFORMATION OR CONTENT ON SUCH SITES MAY BE REPRODUCED IN ANY FORM, OR BY ANY MEANS, WITHOUT 
PRIOR WRITTEN PERMISSION FROM LMI. YOUAND ANY OTHER VISITOR OR USER ARE NOT PERMITTED TO MODIFY, 
DISTRIBUTE, PUBLISH, TRANSMIT OR CREATE DERIVATIVE WORKS OF ANY MATERIAL FOUND ON SUCH SITES FOR 
ANY PUBLIC OR COMMERCIAL PURPOSE.
5. Disclaimer of Warranties
5.1 Although LMI has attempted to provide accurate information with regard to the Service, LMI 
assumes no responsibility for the accuracy or inaccuracy of any information provided. Mention of 
non-LMI products or services is for information purposes only and constitutes neither an 
endorsement nor a recommendation. Use of the Service is at Your own risk. LMI is not responsible 
for the images/sounds/etc. You may view or experience when accessing or viewing another party’s 
computer.  
5.2 ALL INFORMATION, DOCUMENTATION AND SERVICES PROVIDED BY LMI ARE PROVIDED "AS IS" WITHOUT 
WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED 
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT, OR 
ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, 
LMI EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, CONDITIONS, REPRESENTATIONS, AND GUARANTEES WITH 
RESPECT TO THE SERVICE, WHETHER EXPRESS OR IMPLIED, ARISING BY LAW, CUSTOM, PRIOR ORAL OR WRITTEN 
STATEMENTS, OR OTHERWISE. LMI MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR 
THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY OR ERROR FREE.  NOR DOES LMI MAKE ANY WARRANTY AS TO 
THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR THE ACCURACY OF ANY OTHER 
INFORMATION OBTAINED THROUGH THE SERVICE. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA 
DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN RISK AND THAT 
YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO ANY COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS 
FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. NO REPRESENTATION OR OTHER AFFIRMATION OF FACT, 
INCLUDING, WITHOUT LIMITATION, STATEMENTS REGARDING CAPACITY, SUITABILITY FOR USE OR PERFORMANCE OF 
THE SERVICES, WHETHER MADE BY EMPLOYEES OF LMI OR OTHERWISE, WHICH IS NOT CONTAINED IN THIS 
AGREEMENT, SHALL BE DEEMED TO BE A WARRANTY BY LMI FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY 
OF LMI WHATSOEVER.
6. Limitations of Damages and Liability
6.1 YOU AGREE THAT THE CONSIDERATION WHICH LMI IS RECEIVING HEREUNDER DOES NOT INCLUDE 
CONSIDERATION FOR ASSUMPTION BY LMI OF THE RISK OF YOUR SPECIAL, CONSEQUENTIAL, INCIDENTAL OR OTHER 
INDIRECT DAMAGES. LMI AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, 
INCIDENTAL OR OTHER INDIRECT DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS 
OF REPLACEMENT PRODUCTS OR SERVICES, LOSS OR DAMAGE TO INFORMATION OR DATA ARISING OUT OF THE USE 
OR INABILITY TO USE THE SERVICE. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, 
SHALL LMI BE LIABLE FOR DAMAGES RESULTING FROM USE OF THE SERVICE, OR RELIANCE ON THE INFORMATION 
PRESENTED IN CONNECTION WITH THE SERVICE, EVEN IF LMI OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE 
POSSIBILITY OF SUCH DAMAGES. YOU AGREE NOT TO ASSERT ANY SUCH CLAIM AGAINST LMI OR ITS SUBSIDIARIES 
OR AFFILIATES OR THEIR RESPECTIVE OFFICERS, DIRECTORS, OR EMPLOYEES.
6.2 YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. IN NO EVENT SHALL LMI'S 
TOTAL LIABILITY FROM ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT OR 
OTHERWISE) EXCEED THE AMOUNT YOU PAID TO LMI, IF ANY, FOR THE SERVICE DURING THE 12 MONTHS 
IMMEDIATELY BEFORE THE CLAIM AROSE. IN THE EVENT THAT APPLICABLE LAW LIMITS THE EXCLUSION OF 
IMPLIED WARRANTIES OR THE ABOVE LIMITATIONS OF LIABILITY, THE MAXIMUM AMOUNT OF EXCLUSIONS ALLOWED 
UNDER APPLICABLE LAW SHALL BE APPLIED. 
6.3 ALL DISCLAIMERS, LIMITATIONS OF WARRANTIES AND DAMAGES, AND CONFIDENTIAL COMMITMENTS SET FORTH 
IN THESE TERMS OR OTHERWISE EXISTING AT LAW (1) ARE OF THE ESSENCE OF THE AGREEMENT OF THE PARTIES, 
AND (2) SURVIVE ANY TERMINATION, EXPIRATION OR RESCISSION OF THESE TERMS.
7. Title
7.1 Title, ownership rights and intellectual property rights in the Service shall remain with LMI 
or its suppliers, as applicable. The Service is protected by copyright and other intellectual 
property laws and by international treaties. Title and related rights in the content accessed 
through the Service is the property of the applicable content owner and is protected by applicable 
law. The licenses granted under these Terms give You no rights to such content. "LogMeIn," 
associated logos, and other names, logos, icons and marks identifying LMI's Services are trademarks 
or service marks of LMI (collectively the "Trademarks") and may not be used without the prior 
written permission of LMI. All other product names mentioned are used for identification purposes 
only and may be trademarks or service marks of their respective holders. Nothing should be 
construed as granting, by implication, estoppel, or otherwise, any license or right to use any 
Trademark without the written permission of LMI or such third party that may own the Trademarks. 
Your use of the Trademarks except as provided in these Terms is strictly prohibited.
7.2 LMI shall have a royalty-free, worldwide, perpetual license to use or incorporate into the 
Service any suggestions, ideas, enhancement requests, feedback, recommendations or other 
information provided by You relating to the operation of the Service.
8. Fees and Renewals
8.1 Month-to-Month Subscription by Credit Card Only. In the event that Your subscription to the 
Service is on a monthly basis, payment of the subscription fee will be by preauthorized credit card 
charge, PayPal charge or direct debit, and Your subscription will automatically renew each calendar 
month unless You provide LMI with written notice of non-renewal during the prior calendar month. 
Your credit card will be automatically charged the monthly fee for each month or partial month that 
Your monthly subscription is in effect. 
8.2 Annual Subscription by Credit Card. In the event that Your subscription to the Service is for a 
year and the initial payment is by credit card, PayPal charge or direct debit, Your subscription 
will automatically renew at the beginning of each subsequent anniversary year unless You give LMI 
prior written notice of non-renewal at least thirty (30) days prior to the expiration of Your 
current year subscription. Upon any annual renewal, the payment arrangements in place for the prior 
subscription year shall remain in place, unless You and LMI agree otherwise. 
8.3 Annual Subscription By Invoice. In the event that Your subscription to the Service is for a 
year and the initial payment is by check or bank draft against an invoice from LMI, payment shall 
be due within thirty (30) days' of the date of invoice. Additionally, Your subscription will 
automatically renew at the beginning of each subsequent anniversary year unless You or LMI give 
prior written notice of non-renewal at least thirty (30) days prior to the expiration of the 
current year subscription. Upon any annual renewal, the payment arrangements in place for the prior 
subscription year shall remain in place, unless You and LMI agree otherwise and LMI will invoice 
you accordingly. 
8.4 Free Subscriptions. Notwithstanding the foregoing provisions of these Terms, Your subscription 
to any of LMI’s free Services do not require the payment of a subscription fee.
8.5 Non-U.S. Customer Renewals.  If You are located outside of the United States, Your subscription 
to LMI’s Services shall automatically renew with LMI Ireland, not LMI Inc., and LMI Ireland shall 
serve as the seller of record to You for any subsequent subscription renewal terms.  
8.6 No Cancellation. Notwithstanding any provision of these Terms or any course of dealing between 
the parties, You may not cancel, terminate or rescind a subscription during its term. All payments 
by You to LMI are final. 
8.7 Credit Card Authorization. In the event that You cancel the credit card provided to LMI to pay 
for the Service or the card is otherwise terminated, You must immediately provide LMI with a new 
valid credit card number. You authorize LMI, from time to time, to undertake steps to determine 
whether the credit card number provided to LMI is a valid credit card number. In the event that You 
do not provide LMI with a current valid credit card number with sufficient credit upon request 
during the effective period of these Terms, You will be in violation of these Terms.  You hereby 
authorize LMI to automatically update Your credit card information using software designed for 
updating purposes.
8.8 Payment via PayPal®. LMI also accepts payment via PayPal. In order to pay with PayPal, You 
must have an account with PayPal. When You select PayPal to make payments, the transaction is 
re-directed from LMI's site to PayPal's payment site. Once directed to PayPal's site, PayPal is 
charged with protecting Your personal and financial information. Your PayPal account and any 
activities related thereto are governed by PayPal's terms and conditions, and the information 
provided to PayPal in relation thereto will be governed by PayPal's privacy policy. When PayPal is 
used, Your financial information is not shared with LMI. Once payment is complete via PayPal, 
PayPal will email a receipt for this transaction. LMI reserves the right to request proof of 
identity from any PayPal member. 
8.9 SMS Messaging. If You are licensing Rescue+Mobile pursuant to these Terms, You are entitled to 
a combined maximum of one hundred (100) SMS text messages per seat, per month. If You exceed this 
combined maximum amount per seat, per month, You agree to negotiate in good faith with LMI a 
commercially reasonable rate per text message over one hundred (100) per seat, per month. 
8.10 Payment Due. Unless specifically provided otherwise herein, payment of all fees are due and 
payable to LMI without demand, invoicing or notice before the commencement of the period to which 
those fees apply. 
8.11 Taxes. You agree to be responsible for and to pay any applicable sales, personal property, 
use, VAT, excise, withholding, or any other taxes that may be imposed, based on this license, use 
or possession of a Service, or any other product or service provided under this agreement, 
excluding taxes based on net income payable by LMI.  If You are exempt from paying any sales, use 
or other taxes, You must provide LMI with appropriate evidence of tax exemption for all relevant 
jurisdictions.
8.12 Trial Offers, Coupons, Credits and Special Offers. LMI reserves the right to discontinue or 
modify any coupons, credits and special promotional offers at its discretion. 
8.13  Information Purge.  If You fail to make required payments regarding Your account or in any 
other way breach these Terms or these Terms are terminated or expire, LMI may, at its discretion, 
purge Your data from its systems, including but not limited to, account information, users, 
settings, and any data (files, etc.) that may be stored by LMI.
8.14  Use of join.me Conference Line.  If You are licensing join.me pursuant to these Terms, the 
join.me conference line is free to use, but it is not a toll-free number.  While LMI does not 
charge You for the use of the conference line, applicable roaming, data and other operator or 
carrier charges/fees may apply.
9. Termination
LMI may, in its sole discretion, immediately terminate these Terms and this subscription, license 
and right to use the Service if (i) You declare bankruptcy, is involved in any bankruptcy 
proceedings or is otherwise insolvent, (ii) You breach these Terms; (iii) LMI is unable to verify 
or authenticate any information You provide to LMI; or (iv) LMI decides, in its sole discretion, to 
discontinue offering the Service. LMI shall not be liable to You or any third party for termination 
of the Service or Customer’s use of the Service. Upon expiration or termination for any reason, 
You shall no longer be authorized to use the Service. When these Terms are terminated and/or the 
subscription is canceled, You will no longer have access to data and other material that You may 
have stored in connection with any Service and that material may be deleted by LMI. All 
disclaimers, limitations of warranties and damages, and confidential commitments set forth in these 
Terms or otherwise existing at law survive any termination, expiration or rescission of these 
Terms.
10. Software Modifications, Maintenance and Updates
10.1 LMI reserves the right to modify or discontinue any Service or software for any reason or no 
reason with or without notice to You. LMI shall not be liable to You or any third party should LMI 
exercise its right to modify or discontinue a Service or software.
10.2 LMI agrees that You shall be entitled to receive any and all standard updates and support that 
LMI provides to all of its users generally as part of Your subscription. Notwithstanding the 
previous sentence, LMI reserves the right to charge all of its users fees for any future versions 
of, or premium (i.e., charged for) updates to, the Service.  You understand that LMI may update the 
Service and its related software at any time, but is under no obligation to inform You of any such 
updates. Unless LMI chooses to provide such updates to all of its users, these Terms do not grant 
You any right, license or interest in or to any premium support, maintenance, improvements, 
modifications, enhancements or updates to the Service, its related software or supporting 
documentation. To the extent that LMI supplies any updates to You, such updates will be deemed to 
be subject to these Terms unless LMI indicates otherwise. 
11. Export Law Assurances
The Service and its related software are subject to the United States Export Administration 
Regulations. No software or Service may be downloaded, used or exported (i) into (or to a national 
or resident of) Cuba, Iran, North Korea, Sudan, Syria, or any other country to which the United 
States has embargoed goods; or (ii) any person or entity on the United States Treasury Department's 
list of Specially Designated Nationals or the U.S. Commerce Department's Denied Persons List or 
Entity List, or otherwise designated as prohibited from receiving U.S. exports. By subscribing to 
the Service or using any of the related software, You represent and warrant that You are not- and 
are not controlled by - any such person or entity and are not controlled by a national or resident 
of any such country. 
12. High Risk Activities
The Service is not fault-tolerant and is not designed, manufactured or intended for use or resale 
as or with on-line control equipment in hazardous environments requiring fail-safe performance, 
such as in the operation of nuclear facilities, aircraft navigation or aircraft communication 
systems, air traffic control, direct life support machines or weapon systems in which the failure 
of the Service could lead directly to death, personal injury or severe physical or environmental 
damage ("High Risk Activities"). Accordingly, LMI and its suppliers specifically disclaim any 
express or implied warranty of fitness for High Risk Activities.
13. Indemnification
You are responsible for maintaining the confidentiality of Your account and password(s). You are 
also responsible for all activities that occur under Your account. Therefore, You agree to 
indemnify, defend and hold LMI and its affiliates, employees, officers, directors, owners, 
information providers, agents, licensees, licensors (the "Indemnified Parties") harmless from and 
against any and all liabilities, claims, costs, including reasonable attorneys' fees, incurred by 
the Indemnified Parties in connection with any third party demand, claims, action, suit, or loss 
arising as a result of (a) any breach by You of these terms of use or claims arising from Your 
account; (b) any fraud or manipulation by You; (c) a third-party claim, action or allegation of 
infringement based on information, data, files or other content submitted by You; or (d) any claims 
of credit card fraud based on any information released by You. You agree to use best efforts to 
cooperate with LMI in the defense of any demand, claim, action or suit. LMI reserves the right to 
assume the exclusive defense of any matter subject to indemnification by You at LMI's own expense.
14. Confidentiality
You shall maintain the confidentiality of information that has been, and will continue to be, 
provided to You by LMI in connection with Your use of the Service. You specifically agree to the 
following confidentiality terms (the “Confidentiality Terms”):
14.1 Obligations. You shall (a) maintain in confidence all such information, including but not 
limited to the Service and its related software, (b) not disclose any such information to anyone 
except Your employees, agents, and consultants on a need-to-know basis (and who have been informed 
of and acknowledge their obligation to be bound by these Confidentiality Terms), and (c) not use 
LMI's confidential information for any purpose other than that for which it is disclosed. All 
confidential information shall remain the sole property of LMI. You shall have no right, title, or 
interest in or to the confidential information. 
14.2 Confidential Information. Information considered confidential by LMI includes, without 
limitation, information of LMI relating to (a) matters of a technical nature such as trade secret 
processes or devices, know-how, data, formulas, inventions (whether or not patentable or 
copyrighted), specifications and characteristics of products or services planned or being 
developed, and research subjects, methods and results, (b) matters of a business nature such as 
information about costs, profits, pricing, policies, markets, sales, suppliers, customers, product 
plans, and business concepts, plans or strategies, (c) matters of a human resources nature such as 
employment policies and practices, personnel, compensation and employee benefits, (d) other 
information of a similar nature not generally disclosed by LMI to the public or other information 
You should reasonably believe to be confidential given the circumstances, (e) information 
concerning Your use of the Service, and (f) the Service itself and its associated software. 
14.3 Exclusions. The obligations imposed by these Confidentiality Terms shall not apply to any 
information that (a) is proven by You to have been rightfully received from a third party without 
accompanying use or disclosure restrictions; (b) is or becomes generally publicly available through 
no wrongful act of You or any other person or entity with a confidentiality obligation; (c) is 
already known to You prior to the date of disclosure as evidenced by documentation bearing a date 
prior to the date of disclosure; (d) is approved for release in writing by an authorized 
representative of LMI; or (e) is required to be disclosed pursuant to a valid court order, duly 
authorized subpoena, or governmental authority (provided that You shall immediately give LMI 
written notice and an opportunity to contest such required disclosure). 
14.4 Remedies. The remedy at law for any breach of any of the covenants and agreements set forth in 
these Confidentiality Terms may be inadequate, so in the event of any such breach or threatened 
breach, LMI shall, in addition to all other remedies which may be available to it at law, be 
entitled to equitable relief in the form of preliminary and permanent injunctions, without the 
necessity of proving damages. You further agree that these Confidentiality Terms shall in no way 
restrict or limit any other remedies LMI may have available at law and LMI may be entitled to 
recover the costs including reasonable attorney's fees, to enforce its rights under these 
Confidentiality Terms. 
14.5 Return of Confidential Information. Upon the written request of LMI, You shall return, or 
certify that You have destroyed, all information disclosed under these Confidentiality Terms and 
any memorandum, diagrams, or any other documents containing any information disclosed under these 
Confidentiality Terms. 
14.6 Enforceability. In the event any one or more of the provisions of these Confidentiality Terms 
shall be deemed invalid, illegal or unenforceable in any respect, the validity, legality and 
enforceability of the remaining provisions contained herein shall not in any way be affected or 
impaired thereby. 
14.7 Application. These Confidentiality Terms shall control in lieu of and notwithstanding any 
proprietary or restrictive legends or statements inconsistent with these Confidentiality Terms that 
may be associated with any particular information disclosed hereunder. 
14.8 Surviving Obligations. The confidentiality obligations imposed under these Confidentiality 
Terms shall survive any termination, expirations, or rescission of these Terms or Your subscription 
term, as well as continue beyond any time in which You were using the Service.
15. Force Majeure
No party shall be liable for any performance failure, delay in performance, or lost data under 
these Terms (other than for delay in the payment of money due and payable hereunder) to the extent 
said failures or delays are proximately caused by: (i) failures of software or other computer 
programming (other than the Service purchased hereunder); (ii) natural weather events; or (iii) any 
other causes beyond that party's reasonable control and occurring without its fault or negligence, 
including, without limitation, failure of suppliers, subcontractors, and carriers; provided that in 
any such event, as a condition to the claim of non-liability, the party experiencing the difficulty 
shall give the other prompt written notice, with full details following the occurrence of the cause 
relied upon.
16. Miscellaneous
16.1 These Terms represent the complete agreement concerning the subject matter of the Terms and 
license granted hereunder.  LMI may amend these Terms at any time by (i) posting a revised Terms 
document on or accessible through https://secure.logmein.com and/or (ii) sending information 
regarding the Terms amendment to the email address You may be required to provide to LMI. You are 
responsible for regularly reviewing the https://secure.logmein.com site to obtain timely notice of 
such amendments. You manifest intent to accept these amended terms if You continue to use the 
Service after such amended terms have been posted or sent to You. If You do not agree with any such 
amended terms You must notify LMI during the 30 day period after such amended terms have been 
posted and at the end of such 30 day period these Terms shall be deemed terminated unless LMI 
agrees to waive such amended terms to which You object. 
16.2 These Terms shall be governed by and construed in accordance with the laws of the Commonwealth 
of Massachusetts and the laws of the United States, without giving effect to any principles of 
conflict of law. You agree that any action at law or in equity arising out of or relating to these 
Terms shall be filed only in the state or federal courts located in Boston, Massachusetts, and You 
hereby consent and submit to the personal jurisdiction of such courts for the purposes of 
litigating any such action. The parties specifically disclaim applicability of (i) the United 
Nations Convention on the Sale of Goods and (ii) any Incoterms.
16.3 If any of the provisions of these Terms shall be unlawful, void, or for any reason 
unenforceable, then that provision shall be deemed severable from these Terms and shall not affect 
the validity and enforceability of any remaining provisions. 
16.4 LMI shall have the right to publish and identify You as a user of the Service. You agree that 
LMI may use any logo and/or name associated with You on LMI's website and other marketing materials 
in order to identify You as a LMI user. 
16.5 Notices by LMI to You may be sent to the email address You provide on the Registration Form or 
otherwise by any means that LMI determines in its sole discretion as likely to come to Your 
attention. All notices sent by You to LMI in connection with these Terms shall be in writing and 
sent by first class mail or certified mail (receipt being deemed 72 hours after postage and return 
receipt requested) or personally delivered at the address of LMI set forth herein. 
16.6 You agree not to bring or participate in any class action lawsuit against LMI or any of its 
employees or affiliates. You agree not to bring a claim under these Terms more than two years after 
the expiration of these Terms. The failure of LMI to partially or fully exercise any right shall 
not prevent the subsequent exercise of such right. The waiver by LMI of any breach shall not be 
deemed a waiver of any subsequent breach of the same or any other term of these Terms. No remedy 
made available to LMI by any of the provisions of these Terms is intended to be exclusive of any 
other remedy, and each and every remedy shall be cumulative and in addition to every other remedy 
available at law or in equity.
16.7 You acknowledge and agree that LMI is in the business of providing remote access, remote 
support, collaboration and data management solutions and that LMI may provide such services to 
third parties, including any competitors of You, which are the same or similar to the services 
provided to You hereunder.
16.8 These Terms shall be binding upon and inure to the benefit of the parties and their permitted 
assigns.  Neither party may assign this Agreement, or assign its rights or delegate its duties 
hereunder (whether directly or indirectly, in whole or in part, by operation of law or otherwise) 
without the prior written consent of the other party, which consent shall not be unreasonably 
withheld or delayed.  Notwithstanding the foregoing, LMI may assign this Agreement, without Your 
prior written consent in connection with a merger, acquisition, change of control or sale of 
substantially all of its assets (or any substantially similar transaction).    Additionally, LMI 
may assign all or any part of the performance of this Agreement to an Affiliate Entity without Your 
prior written consent.  For the purposes of this section, the term “Affiliate Entity” shall 
mean any entity that now or in the future controls, is controlled by, or is under common control 
with LMI.
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